Symantec Endpoint Protection Management Console credentials lost?

1. Open Windows Explorer on the computer where you run Symantec Endpoint Protection Manager.
2. Change directory to the :\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools folder.
3. Double-click the Resetpass.bat executable file. The password is reset to the default password.
4. Be sure to change the password immediately.

Default Credentials:

Username: admin
Password: admin

Note: If you change the admin account name to something other than admin and then subsequently run resetpass.bat, it changes the account name back to admin.

Technology

The Add-inSymantec Antivirus Outlook protection”(C:\program Files\Common Files\Symantec Shared\vpmsece.dll) cannot be loaded and has been disabled by Outlook.Please contact the Add-in manufacturer for an update.If no update is available, please uninstall the Add-in.

SOLUTION: Close Outlook.

Browse to Documents and Settings\<local user>\Local Settings\Application Data\Microsoft\Outlook

delete extend.dat